President Trump campaigned on running government more like a business. Is that possible? That’s the question from Andrew Feldman and Jim Manzi. Their research has shown that successful firms embrace “disciplined innovation.” That means new products or business program are run through a rigorous A/B test.
Testing is rare, however, because “leaders often rely solely on their experience and intuition. But our guesses about what works and about causation are often wrong.”
What’s going to lead to good management? “By embracing evidence and disciplined innovation,” they argue, “government can produce better results for citizens and better value for taxpayers.”
It's a lesson New Jersey needs to learn.
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